Review by Shweta Chopra (Rating: 3): Current resident. Lately management has changed and is not as responsive as before. And packages are being stolen from the mailroom consistently for the past few weeks. No action taken other than telling us to file a police case and handle at our end. Been happy residents here for many years but disappointed lately :( - 3 weeks ago

Review by Juanita Blanco (Rating: 5): I’ve been here for 2 1/2 yrs. Overall it is a quiet & clean building. Just don’t have any packages deliver here or store any valuable bikes in the bike cage because they will get stolen. I am fortunate to be able to send packages to my work so I do that instead or the Amazon pick up locations. Work orders are taken care of quickly for the most part and the wash rooms are usually working and clean but if not there are some in the other buildings that can be used. It seems this part has gotten better over the years. I do enjoy it here and my neighbors are all very friendly. If you’re not a dog lover this isn’t the place for you. I feel like almost all renters have dogs including me ❤️❤️ - a year ago

Review by Delores Ogholoh (Rating: 3): 4/19/24 Had a clogged sink issue taken care of yesterday (4/18). Alberto did a great job. But, I had to wait almost 48 hours to get it done, although I put it in as urgent. That is the policy, now (they have up to 48 hrs). Efficient maintenance use to be the bright spot here. There is new management and it is a definite downgrade for the one before.

WASH, the company they use for doing laundry, has washing machines out of order. The WASH cards that you use to load money to do laundry often fail AFTER you've loaded money on them. And, nobody is available to help you. I had to go to a local laundry mat yesterday to dry my clothes after loading $30 on a new card that failed. Two older cards had failed which caused me to get a new one. And, the new property manager is of no help for me to get my money back. - 10 months ago

Review by Kim Millard (Rating: 4): Honest opinion: SoFi has been a nice place to live so far. The beginning was shaky but management has always been on-top of things. Nancy and Arshak were amazing at getting things fixed quickly and keeping in touch. It is a pet friendly complex, which is wonderful and our pup has made many new friends here :) The grounds are nicely kept and Alberto in maintenance is awesome and friendly. His team does a great job in making it pretty here. You don't see many of the residents around and we wonder sometimes if we have neighbors, it is that quiet here! The majority of them are friendly when you pass each other, which is nice. Parking is secure, just too bad it’s extra $. There is not enough parking on Whipple after 6:00pm unless you want to walk a block or 2 and when you have medical problems and groceries, it is hard, so you suck up the price of paying. At times 1 washing machine is broken in each of the laundry rooms and people leave their belongings in the washers and dryers for hours, so doing your laundry can be a bear at times. But you can go to the other building if needed. We love the palm trees in front and watching the squirrels run around. We have never had any issues with packages being delivered thankfully and they are put on top of mailboxes. Arshak was the primary face in the leasing office. He has to be one of the nicest guys around! He brings a feeling of warmth and laughter to the building when he is around. There is a whole different vibe when he is not there! We enjoy our residence here and we feel safe, which is a great feeling after a long day at work.
Updated* Anu is now in the office and she is wonderful to have around. Alberto is back from leave and everything is 'back to normal. It’s nice to have people care about their residents. . My family and I really enjoy living here! - a year ago

Review by Lin Yuan (Rating: 5): I really enjoy my 13 months living here! The neighborhood is friendly. I would like to shout out to Anu for all her help and Alberto for the all the quick response on everything! I also really enjoy their enthusiasm in trying to make everything better and improve the residential experience! I would definitely recommend the sofi redwood park to my close friends and consider coming back in the future! - a year ago