The Hazel Jersey City

Review by Annette Paredes (Rating: 5): I’ve had a great experience when I lived here and wanted to take a moment to recognize the outstanding staff. Jasmine and Luis in the leasing office are always helpful, professional, and welcoming. They’ve made every interaction smooth and stress-free. The concierge team is friendly and attentive, consistently going above and beyond to assist residents. Maintenance is also prompt and efficient—any issues I’ve had were resolved quickly and thoroughly. Their combined efforts really make this community feel like home. Thank you all for your hard work and dedication! - a month ago

Review by Isabelle P (Rating: 5): We toured with Luis and he was amazing! He did a great job in not pressuring us, listening to our needs, and making us feel comfortable to ask questions. He was able to answer all our questions regarding the neighborhood, commuting, etc. He also provided us with great details about different unit options. We highly recommend working with him! - 3 months ago

Review by Danielle Matthews (Rating: 5): Jasmine was an absolute pleasure to tour with! She was very patient and informative. She did an amazing job at pointing out the properties best features. If you are looking to lease at the Hazel ask for Jasmine! - a month ago

Review by Sindhu Vahini S (Rating: 5): Luis is absolutely splendid. Gave us a very detailed tour of the apartment, punctual and professional. Answered all of our questions patiently and very keenly listened to our concerns. Hazel has very good amenities and seems like to have a lovely community. - 4 months ago

Review by Tiffany Thomas (Rating: 1): I don’t know where to begin. I moved into The Hazel in November and it hasn’t been great. When moving in? I had to constantly follow up with the leasing team, I was given the wrong address and the wrong cable company (they have cable in the units why would you recommend anyone but them)? But they have been consistent with their horrible service. I still have to follow up for maintenance requests. I put one on for a clogged toilet yesterday at 5:00 p.m. and my toilet is still clogged but they had hot chocolate in the lobby this morning….so there is that. My daughter was accosted by a man in the building, they were supposed to follow up and of course never followed up. Now they will email you 10 times when rent is due, I wish they were like this with all their responses. Anyway, there are a TON of luxury buildings going up in JC, find another with a more responsive staff please.

An update, had an issue with heating today put in a work order at 12:16 p.m. and I was emailed at 5:40 p.m. saying someone would be here tomorrow. This is their norm. Please remember this if you are thinking about this complex.

2nd update, maintenance got to my home on Sunday morning for a request I put in on Friday at 12. He said my HVAC unit was not properly screwed in that's why the cold air was coming in and why I had such a hard time heating the unit. He also applied corking. IT TOOK 48 HOURS!!! Does that sound like luxury to you? - 4 months ago